📹 How to use Video Central

What is the Video Center?

The Video Center in Visio is a library of already reviewed checkout events, used for:

• Historical reference
• Training
• Reports and exports

Video Center screen displaying event cards.

What can you do there?

In the Video Center, you can:

Filter events by:

• Users (employees involved)
• Event categories
• Event severity
• Time range

Watch the videos of reviewed events

Access the original checkout for more context

Export selected events for reports or follow-up

In addition, during the event review screen, it is possible to save specific videos to make them easier to find later in the Video Center.

This feature is especially useful for:

• Events that require closer attention
• Cases that need to be evaluated by more than one person
• Situations that require alignment before any conclusion or action

Video Center filters open, showing options for user, category, severity, and time period.

What should not be done

• Do not reinterpret decisions that were already made during the review.
• Do not evaluate very old events as the basis for current decisions, to avoid losing context and timing.
• Do not use videos in isolation as proof without considering the context of the original review.

The Video Center is a reference and support tool, not a place for new analysis or judgment.
 

Final connection

Events are:

• Reviewed 
• Aggregated
• Consulted

All within the cycle explained in “How you can follow Checkout in Visio.”

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