Get to know the Visio Index!

What is the Visio Index?

The Visio Index is a monthly score designed to help you understand the performance of your stores in a simple and objective way.

It combines different operational metrics to show which stores are furthest from their maximum potential and which indicators require more attention.

With this view, you can prioritize your efforts, create strategies, and track the evolution of each store.

Key information about the Visio Index

Update: At the beginning of each month

Indicators considered: Torque, Revenue, and Cost of Goods Purchased (COGP)

Available for: Franchisees and managers with more than one store connected to Visio

How is the Visio Index calculated?

The Visio Index is calculated based on three individual scores:

• Sales Quality Index (based on Torque)
• Revenue Index
• Cost Index (based on COGP)

These three scores are combined according to the relevance of each indicator in evaluating store performance.

The result is the Visio Index: a final score that reflects your store’s overall performance.

Important: The Cost Index is only included in the Visio Index calculation for groups where all stores have activated the indicator by submitting their digital certificate. This ensures a fair comparison across all units in the group.

Haven’t submitted your store’s certificate yet? Submit it now through the form, or contact us via WhatsApp for guidance.

How is the Cost Index (COGP) calculated?

The Cost Index evaluates your store’s performance in controlling COGP (Cost of Goods Purchased). Since purchases made at the end of the month can distort this indicator, we use a methodology based on weekly COGP, distributing values proportionally by day. This allows for a more accurate and representative monthly value.

It’s important to note that this value may differ from what appears in the COGP report. This is because the report considers operational weeks starting within the month, while the Cost Index distributes data proportionally across the calendar month.

The Cost Index score is calculated based on a combination of questions that assess data quality, cost stability, store history, and its position within the group, such as:

• Performance vs. historical average – Is last month’s COGP close to the store’s historical average?
• Recent performance – What was the average COGP over the last 3 periods?
• Position in the group COGP ranking – Where does the store rank among group stores?
• Ranking evolution – Did the store move up or down compared to the previous month?
• Ranking movement – How many positions did the store gain or lose?
• Comparison with the network (Visio stores) – How does the store’s COGP compare to the network median?
• Comparison with the group – Is the store’s COGP better or worse than the group median?

Why do we use the median?

For COGS, outliers are common, often caused by purchases not related to store operations. Since averages are highly sensitive to these distortions—especially in small groups—we use the median, which is more stable and representative.

Example: In a group of 5 stores, where 4 have a COGP of 0.3 and one has 1.5:

• The average rises to 0.54, distorting the analysis
• The median remains at 0.3, reflecting the majority pattern

This approach ensures fairer and more reliable comparisons.

Each of these questions is answered based on store and group data, weighted by importance. The combined results generate the final Cost Index score, reflecting how well the store controls its costs relative to its history and peers.

How is the Sales Quality Index (Torque) calculated?

Torque indicates how much value your store adds per sale—meaning how effectively you sell add-ons, beverages, and extras alongside sandwiches and salads.

To calculate the Torque score, we analyze:

• Store’s maximum torque – What is the highest historical value recorded?
• Distance from historical maximum – How close is the current value to that peak?
• Distance from historical average – How close is the current value to the store’s average?
• Distance from group average – How does the store compare to the group’s average torque?
• Monthly variation – Did torque follow an expected pattern during the month?
• Group torque ranking – What is the store’s position among group stores?
• Ranking variation – How many positions did the store move in the last 2 months?

Each of these questions is quantified and combined into a specific formula that determines the Torque Index score.

How is the Revenue Index calculated?

The Revenue Index evaluates your store’s performance in terms of average revenue, considering the behavior of other stores in your group and across the network.

The analysis answers:

• Growth vs. network – Is your store growing faster or slower than the network average?
• Growth vs. group – Is your store growing above or below your group average?

These comparisons generate a proportional score that positions your store within its reference groups, forming the Revenue Index.

How to use the score in practice?

• Use the Visio Index as your main reference—it shows which stores are furthest from their potential.
• Use the Torque, Revenue, and Cost Indexes to understand the root causes—they help identify whether the issue is sales, revenue, or cost control.
• Prioritize what impacts results the most—focus your efforts on the right stores and indicators to improve overall performance.

What’s coming next?

This is just the beginning! Soon, we’ll add a new indicator to the Visio Index to make the analysis even more complete and help you clearly identify where to focus your efforts.

Our goal is simple: help you operate each of your stores at their maximum potential—consistently.

Let’s do this together! 🚀

Need more help?

Tell us more about your situation so we can support you. Contact us through the chat.